Campaigns that Drive Action - Feedback and Survey Forms (Registration Required)

Martin Luther King Jr. Memorial Library - Central Library

Campaigns that Drive Action - Feedback and Survey Forms (Registration Required)

Saturday, July 19, 2014, 2:30 p.m.

This 2.5 hour workshop, co-sponsored by Constant Contact, Inc., will reveal simple but effective best practices and considerations for building a survey that will allow your small business or non-profit to gather valuable insights from your customers & clients and, as a result, help you to move your business or organization forward.

Register Now

Registration is limited to 36 participants and workstations will be assigned to registered participants first. Walk-in participants are welcome and all participants can feel free to bring their tablets or laptops.

Instructor: R. Foster (see brief description of credentials below)
Computer Lab, Rm. 311

At the heart of small business marketing are the campaigns that drive action. One important yet overlooked marketing campaign involves the effective construction and use of Surveys, Polls or Reviews to get feedback from your customers or supporters.

During this workshop, you will learn:

•    The importance of listening and how to set your survey’s objective
•    Develop good questions and understand how long is long enough
•    Three different considerations for when to survey and how to think about which parts
      of your audience to survey
•    What to do with the results once you have them

Join us and learn great new strategies to help develop your next survey and get the feedback and insights you need from your customers, donors, clients or supporters.


Romona Foster is a social media trainer and consultant. She trains groups and individuals on how to use LinkedIn, how to market on Facebook, all about Twitter, Email Marketing, Pinterest, Google +, and Microsoft Office. She has conducted workshops for several organizations including “Discover the Power of Twitter Tweet-A-Thon Style” for Social Media Week 2013, Washington, DC and “Leveraging the Power of LinkedIn: Personal Branding for Sales Professionals” for the National Sales Network DC-Baltimore chapter. Romona has also served as a guest panelist for the Maryland Hispanic Business Conference 2013 “Reach & Sell to the Hispanic Market” and National Black MBA Association (NBMBAA), Inc. Washington DC Chapter’s 2012 Pre-Conference Career Expo: “Using Social Media Networking to Advance Your Career” and “Branding: What Sets You Apart From Other Job Seekers?”. She has been featured on WEAA 88.9 FM’s Briefcase Workshop Radio program and has recorded five radio promos on Clear Channel Media + Entertainment’s WASH-FM (97.1) for Constant Contact. Romona is a Constant Contact Authorized Local Expert, certified Social Media Marketing Presenter, Email Marketing Trainer, and an accredited Constant Contact Solution Provider; and a two-time recipient of the Constant Contact ALL STAR Award (2012 & 2013).