Library Strategy and Performance

Planning and Performance informs planning at DC Public Library, oversees the development of the agency’s strategic plan, manages and tracks agency performance metrics, collects and analyzes library data and implements special projects.

Strategic Plan

Know Your Neighborhood: DC Public Library Strategic Plan 2017-2021

DCPL published its five-year strategic plan, “Know Your Neighborhood”, in 2017. The plan provided a roadmap for delivering customized services that meet the needs and aspirations of our communities. The priorities identified in the plan -- Reading, Digital Citizenship, Strong Communities, Local Culture and History, and Stewardship -- continue to guide our work along with a focus on recovery efforts and an ongoing commitment to equity and inclusion.

Strategic Plan: Executive Summary

Strategic Plan Report

Appendix

Summary of Engagement Findings Aligned with Strategic Plan Goals

Community Phone Survey Results Presentation

Community Phone Survey Topline Report

Community Web Survey Report

Community Meetings Report

Library Staff Focus Groups Report

Library Staff Survey Results Summary

Partner and Service Provider Focus Groups Summary

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Strategic Plan: Executive Summary

Strategic Plan

Performance Measurement

Annual Performance Oversight Hearings

The D.C. Council reviews the performance and management of D.C. agencies on an annual basis to ensure they are serving their established purpose and are operating according to relevant regulations and budget targets. The DC Public Library's responses to the Council can be viewed below.

DCPL FY23 and FY24 YTD Performance Oversight Hearing - February 7, 2024
DCPL FY22 and FY23 YTD Performance Oversight Hearing - February 1, 2023
DCPL FY21 and FY22 YTD Performance Oversight Hearing - February 9, 2022
DCPL FY20 and FY21 YTD Performance Oversight Hearing - March 17, 2021
DCPL FY19 and FY20 YTD Performance Oversight Hearing - March 6, 2020

Quarterly Performance Reports

Library Services Quarterly Performance Reports track trends and information about library usage in areas such as circulation, digital resource usage, library visits and programming. Here you'll be able to view performance reports by quarter. Library data reporting was suspended due to COVID-19 closures and changes to services and hours during the pandemic. We resumed publication of quarterly reports in 2024.

FY2024

Q1 Library Services Quarterly Performance Report

Q2 Library Services Quarterly Performance Report

Library Strategy and Performance

Strategic Plan

Know Your Neighborhood: DC Public Library Strategic Plan 2017-2021

Performance Measurement

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